Many South Africans struggle to qualify for credit simply because they’ve never had it before — or because past financial mistakes damaged their credit record.

Having no access to credit can sometimes be just as limiting as having bad credit. But the good news is that anyone can build a positive credit profile.

“Anyone can build a positive credit record. It just takes understanding, consistency, and a few smart choices.”
— Thabiso Tshabalala, Credit Card CEO Product Head at FNB

Access to credit can unlock opportunities — from education and mobility to independence and long-term security. Yet without a credit history, getting started can feel intimidating.

“Building a credit record isn’t about how much you earn. It’s about showing that you can manage what you have responsibly.”

Below is a practical guide for students, young earners, and anyone looking to build or rebuild their credit confidence.

1. Know What a Credit Record Really Is

Your credit record is essentially a report card for your money behaviour. It shows lenders how well you manage debt and whether you can be trusted with credit.

“Think of your credit record as your financial reputation,” says Tshabalala.
“It tells banks and retailers if you pay your bills on time, how much you owe, and how responsibly you manage what you already have.”

Even if you’ve never had a credit card or loan — or are rebuilding after past mistakes — small, low-risk products can help you start creating a positive track record.

2. Start Small and Start Smart

It can be tempting to jump straight into a store card or personal loan, but credit should be a tool, not a trap.

“Credit should support responsible financial growth — things like education, mobility, and independence.”

Entry-level credit cards, student credit products, or secured cards linked to savings accounts offer manageable limits and lower risk.

“We see thousands of young people start successfully with limits as low as R1 000 and grow responsibly from there,” Tshabalala notes.

3. Pay on Time, Every Time

Your payment history is the biggest contributor to your credit score. Even one missed payment can have a negative impact.

“Paying on time shows reliability. Even paying the minimum amount consistently makes a big difference.”

Setting up debit orders or scheduled transfers helps ensure you never miss a payment. Consistency matters more than size.

4. Don’t Max Out Your Credit

Using your full credit limit regularly signals potential over-reliance on debt.

Try to keep your usage below 50% of your available limit.

“If your limit is R2 000, aim to spend no more than R1 000 before paying it off,” advises Tshabalala.
“It shows self-control — and banks reward that.”

5. Avoid Store Cards as Your First Option

Store cards can seem accessible, but they often come with higher interest rates and less flexibility.

“Many young South Africans start with store cards and end up paying more in fees and interest than expected.”

Used responsibly, a credit card can offer better transparency, flexibility, and long-term benefits — helping you work toward goals like buying a home, rather than chasing short-term gratification.

6. Build Positive Credit Habits Early

Credit isn’t just about borrowing — it’s about financial discipline.

Healthy habits include:

  • Checking your credit report regularly

  • Paying balances in full and on time

  • Avoiding frequent credit applications

“Good habits today lead to better interest rates, easier car finance, and even home ownership in the future.”

7. If You’ve Had Challenges, Rebuild Patiently

Past missed payments don’t mean the end of your credit journey.

Focus on rebuilding with smaller products and maintaining a positive bank balance.

“The credit system rewards recovery,” Tshabalala explains.
“Six months of good behaviour can already start to turn things around.”

Banks look at improved behavioural trends, not just past mistakes.

Credit Is Built on Trust

Building credit isn’t about luck — it’s about consistency.

“Credit is built on trust. Respect it, and it will unlock doors — from your first phone to your first home. Nurture it wisely, and you’ll build a future where your goals are within reach and your dreams are never out of bounds.”